Frequently asked questions

What is the return policy?

We accept returns 30 days after purchase.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

About Atlas Made

Why Atlas Made

Beautiful things should have a story you can trace.

Atlas Made connects American homes with Moroccan craftsmanship while helping customers make a confident design decision.

Buying a handmade rug from Morocco can be difficult from thousands of miles away. You have to decide what size you need, which style works with your home, whether the rug is genuinely handmade, who made it, and whether what arrives will match what you imagined.

Our principles

  • Respect the craft. Present Moroccan craftsmanship with context.
  • Be transparent. Explain what we know about materials, construction, origin and production.
  • Build relationships. Develop lasting relationships with makers and partners.
  • Make the experience personal. A handmade rug should not feel like an anonymous online transaction.
  • Create something worth keeping.

Our promise

Know what you're buying, where it comes from, how it is being made, and when you can expect it.