Frequently asked questions

What is the return policy?

We accept returns 30 days after purchase.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Design Your Space

Your Room. Your Taste. Your Rug.

You don't need to know which Moroccan rug you want. Show us your space and we'll help you find the right direction.

Get a complimentary Atlas Made rug consultation.

  1. Show us your room. Upload photographs and dimensions if available.
  2. Tell us your taste. Warm, neutral, colorful, minimal, traditional or modern.
  3. We interpret your space. We consider proportions, furniture, colors, flooring, light, lifestyle and budget.
  4. We recommend a direction. Size, palette, texture, pattern density and Moroccan weaving tradition.
  5. Choose or commission your rug.
  6. See it before it ships. For made-to-order pieces, receive final photographs or video before dispatch.

Learn about custom rugs →